Wells Fargo Changes ATM in Jack London Square
Unfortunately, I don't see it as a positive change.

I don't know when they changed the ATM, but now you can only make a deposit without an envelope. I wish they had at least kept the envelope deposit as an option. In fact, you have to choose whether you are depositing cash or checks - no combo. And for whatever reason it didn't seem to like my business size checks that I was trying to deposit. After 10 minutes and a line 5 deep I gave up and decided that I'll have to find some other way to make deposits. I'm sure I'm a minority - undoubtedly more people are depositing just one check or making a withdrawal.

SO... before I used to have my handy envelope ready to go and I'd make a quick deposit and no one was the wiser of what I was depositing be it cash or checks - or both. Now I have to hold out my cash for all to see and enter it into the machine one bill at a time.

I didn't notice if the machine was Diebold or not... the old one was, so maybe they were worried that they were losing deposits. (tongue in cheek)

Hey, anyone from Wells Fargo, if you're reading this please put the second machine back in. Now that it takes longer to do a deposit, the lines are longer (there was a line when I got there this evening). Thanks.
Posted 9/12/2006